Administration & Management
Overall management of the ICT Directorate

Computer Systems
Repairs and maintenance of computers, printers, etc, Data Centre Operations, Server Administration, Technical Support of computer labs, Systems security, Power supply systems

Telecoms & networking
Technical Support of LANs, WANs and Phone systems
- Network Administration
- Email, Internet access

Student Computing
Overall management of student access and use of computers
at ICT centre, Faculties, Halls, etc

Training
ICT Training of end-users (staff and students)

Information & Support
- Help Desk:
Provide a one-stop point for problem calls and resolution, requests
and information about ICT services
- Vendor contacts for problem resolution

Learning & Research
Overall development, delivery and support of virtual Teaching, Learning and Research systems ,University Web site, e-learning
- Intranet application

Outreach
Linking with other higher education, national and international orgs.
to contribute to development of ICT education